All GoTo Connect phone features are available in Microsoft Teams

 Low bandwidth usage and distributed cloud architecture keep you up and running without any downtime

 100+ enterprise-grade features paired with an AI-powered customer communication solution 

 With direct routing, calls flow into and from the Teams app. GoTo Connect can keep your organisation connected throughout Microsoft outages with external architecture 

 GoTo enables you to bring a 360-view of all your customer interactions from channels like WhatsApp, SMS, webchat, and social media into one, easy-to-use centralised inbox. Creating seamless communication and collaboration 

GoTo Connect Customer Engagement AI-powered tools. Easily personalise every SMS with our AI-powered messaging assistant, send reminders, and even schedule campaigns in advance to your customers

 GoTo Connect offers immediate, engaging, and personalised responses for a better user experience with webchat. Respond promptly to customer queries, feedback, or complaints in real time